Introduction
This policy explains how Index International (“we”, “us”) collects, uses, discloses and protects information when you visit indexneem.com or contact us through it.
Data we collect
- Personal data you give us — such as your name, email address, phone number, company and country — when you send an enquiry.
- Derivative data our servers record automatically, such as IP address, browser type, operating system and the pages you visit.
- Tracking and analytics data where analytics or advertising tools (for example Google Analytics, Facebook Pixel or LinkedIn Insight Tag) are in use.
- Device data such as device type, operating system, screen resolution and, if you allow it, location.
Use of your information
- To respond to your enquiries and provide quotes.
- To understand how the site is used and improve it.
- For remarketing and advertising, where you have allowed it.
- To comply with legal obligations.
Disclosure of your information
We may share information with service providers who help us run the site and answer enquiries (such as analytics, email and cloud hosting providers), when required by law or legal process, or to protect the safety and rights of others. We do not sell your personal data.
Security of your information
We use measures such as encryption, access controls and secure servers to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data protection rights
Depending on where you live (including under the GDPR), you may have the right to:
- access or export the personal data we hold about you;
- correct or delete it;
- object to or restrict how we process it;
- lodge a complaint with a data protection authority.
To exercise these rights, contact us.
International transfers
Your data may be processed in countries other than your own. Where this happens we apply safeguards consistent with GDPR-level protection.
Retention policy
We keep personal data only as long as needed to handle your enquiry or as required by law.
Cookies and tracking
You can control cookies through your browser settings and, where shown, our cookie consent banner. The interactive map on our contact page loads from Google only when you choose to open it. We are not responsible for the privacy practices of external sites we link to.
Children’s privacy
This site is not directed at children and we do not knowingly collect data from anyone under 16.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it last changed; continued use of the site means you accept the updated policy.